Initiates services and repairs by ascertaining performance problems and services requested. Verifies warranty and service contract coverage, developing estimates, writing repair orders, and maintaining customer rapport and records. Scheduling a mechanic to work on vehicles, collecting customer information, and logging the process of a repair for billing purposes.
The primary duties of a Diesel Mechanic include performing diagnostic tests on diesel vehicles to find faults, analyzing diagnostic test results and repairing or replacing engine, steering, transmission, braking or lighting system components.
Keeps shop equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. Contains costs by using warranty; evaluating service and parts options.